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Template pack · Retail

Retail shop & POS

16
capabilities set up
8
accounts & items set up
9
roles, boards & fields set up
9
automation rules set up

What it carries a record through

  1. 1Open till & float
  2. 2Scan & sell
  3. 3Cash, M-Pesa or card
  4. 4Receipt
  5. 5Close till & count
  6. 6Z-report
  7. 7Reorder
  8. 8Receive stock

What your trade expects, and where it lives here

Built to the standard of the best systems in this trade

Checkout

  • Scan or search to sell

    A barcode scan or a few typed letters adds the item; the till works on a phone, a tablet or a counter PC.

    Point of Sale

  • Split and part payments

    One sale across cash, M-Pesa and card, with the M-Pesa code captured on the line.

    Point of Sale

  • Thermal receipt

    An 80mm branded receipt with your footer, and the customer on it when you pick one.

    Point of Sale

  • Tax class per item

    VAT 16%, zero-rated and exempt goods sit in one basket, each line carrying its own class for eTIMS.

    Inventory

Cash control

  • Register sessions

    A cashier opens with a float and closes by counting; the session reports sales by method and the variance.

    Point of Sale

  • Z-report checked the same night

    Closing a till alerts the owner and raises a task to check the count and bank the cash.

    Automations

  • Cashier, supervisor, manager

    A cashier sees the till and nothing else; a supervisor adds stock and sales; the ledger stays with the owner.

    Settings

Stock & replenishment

  • Real-time stock by shop and store

    Every sale decrements stock; transfers move it between the back store and the shop floor or another branch.

    Inventory

  • Reorder points

    Each item has a reorder point and quantity; the low-stock report lists the shortfall by supplier.

    Inventory

  • Purchase orders and receiving

    Orders to suppliers, goods received notes and supplier bills, with approval over a threshold.

    Purchases

  • Stock counts with variance

    Count sheets by store; the variance posts as a reasoned adjustment.

    Inventory

  • Batches and expiry

    Dated goods carry a batch and an expiry date, and the expiring report buckets them at 30, 60 and 90 days.

    Inventory

  • Pack sizes

    Piece, dozen, outer, carton, bale and bag sizes are set up as units so a carton bought is pieces sold.

    Inventory

Customers & money

  • Customers on account

    Trusted customers buy on credit against a limit, with a statement and an aged balance — the deni book, kept properly.

    CRM

  • Price lists

    Retail, wholesale, staff and contractor prices; the customer's list prices the sale.

    Sales

  • Daily sales and margin

    Sales by day, payment method, cashier and top product, with cost and gross margin per item.

    Reports

Before you log in

What is already there on day one

Enquiry pipeline5

  1. Enquiry
  2. Requirements confirmed
  3. Quotation sent
  4. Order placed
  5. Lost

Catalogue structure35

  • Food & groceries — Flour & grains · Sugar, salt & cooking oil · Dairy & bread · Snacks & confectionery · Fresh produce
  • Beverages — Soft drinks & water · Tea, coffee & cocoa · Juice
  • Household & cleaning
  • Personal care & beauty
  • Baby products
  • Hardware & building — Cement & aggregates · Steel & roofing · Plumbing · Electricals · Paints · Tools & fasteners
  • Agrovet — Seeds · Fertilisers · Crop protection · Animal feeds · Veterinary products
  • Fashion & footwear — Ladies · Men · Kids · Shoes · Bags & accessories
  • Electronics & accessories
  • Stationery & books
  • Airtime & services

Ledger accounts added to the Kenyan chart8

  • 1115Till Float
  • 1140M-Pesa Till Clearing
  • 1145Card Clearing
  • 4410Till Over / Short
  • 5520Shrinkage & Write-offs
  • 2420Customer Deposits & Lay-by
  • 6610M-Pesa & Card Charges
  • 6250Packaging & Carrier Bags

Roles, ready to hand out4

  • CashierThe till and their own sessions. Nothing else.
  • SupervisorTills, sales, customers and stock — counts, transfers and receiving.
  • Stock controllerProducts, receiving, counts, transfers and purchase requests.
  • AccountantThe books, supplier bills and reports. Looks at the till, never sells on it.

On top of Owner, Administrator, Manager, Staff and Viewer.

Board: Shop routines

The opening, closing and weekly jobs that keep a shop honest — counts, price checks, banking, expiry pulls.

  • To do
  • Doing
  • Done
  • Missed

Columns: Owner · Due · How often · Notes

Fields your trade needs on the record4

Product
Shelf / aisle · PCPB / VMD registration no. · Pack size
Customer record
Loyalty card no.

Automation rules9

  • Check the Z-report when a till closesOn
  • Alert the owner when a PO needs approvalOn
  • Send the approved PO to the supplierOn
  • Check the delivery against the POOn
  • Schedule the supplier paymentOn
  • SMS reminder on the first day lateReady
  • Thank the customer for payingReady
  • Review every voided invoiceOn
  • Approve staff expense claimsOn

Internal alerts and tasks start switched on. Anything that messages your customers waits until you have connected SMS or WhatsApp and read the wording.

Units, price lists, stores, departments

Price lists
Wholesale · Contractor / fundi · Institution · Staff
Units added
Packet · Outer (12) · Bale · Crate (24) · Bag 50 kg · Bag 90 kg · Jerrican 20 L · Foot
Stores
Main Store · Shop floor · Back store
Departments
Shop Floor · Stores & Receiving

Wording on your documents

pos receipt
Thank you for shopping with us. Goods once sold are returnable within 7 days with this receipt, unused and in original packaging.
invoice
Account customers: payment is due within the agreed terms. Pay by M-Pesa or bank transfer quoting the invoice number.

A starting point — every word is editable under Settings → Print templates.

The numbers this trade runs on

Reports that are already wired

  • Daily sales by tender

    Counter sales by day, payment method and cashier.

  • Gross margin by item

    (Sales − cost) ÷ sales for every product sold.

  • Top movers

    The fastest-selling items by quantity and value.

  • Dead stock

    Stock on hand with no sales in the period — cash sitting on the shelf.

  • Low stock

    Everything at or below its reorder point, with the shortfall.

  • Expiring batches

    Dated stock bucketed at 30, 60 and 90 days to expiry.

  • Customer credit outstanding

    Account customers by how late they are.

Start with the Retail shop & POS pack.

First month free · no card needed.