Template pack · Retail
Retail shop & POS
- 16
- capabilities set up
- 8
- accounts & items set up
- 9
- roles, boards & fields set up
- 9
- automation rules set up
What it carries a record through
- 1Open till & float
- 2Scan & sell
- 3Cash, M-Pesa or card
- 4Receipt
- 5Close till & count
- 6Z-report
- 7Reorder
- 8Receive stock
What your trade expects, and where it lives here
Built to the standard of the best systems in this trade
Checkout
Scan or search to sell
A barcode scan or a few typed letters adds the item; the till works on a phone, a tablet or a counter PC.
Point of Sale
Split and part payments
One sale across cash, M-Pesa and card, with the M-Pesa code captured on the line.
Point of Sale
Thermal receipt
An 80mm branded receipt with your footer, and the customer on it when you pick one.
Point of Sale
Tax class per item
VAT 16%, zero-rated and exempt goods sit in one basket, each line carrying its own class for eTIMS.
Inventory
Cash control
Register sessions
A cashier opens with a float and closes by counting; the session reports sales by method and the variance.
Point of Sale
Z-report checked the same night
Closing a till alerts the owner and raises a task to check the count and bank the cash.
Automations
Cashier, supervisor, manager
A cashier sees the till and nothing else; a supervisor adds stock and sales; the ledger stays with the owner.
Settings
Stock & replenishment
Real-time stock by shop and store
Every sale decrements stock; transfers move it between the back store and the shop floor or another branch.
Inventory
Reorder points
Each item has a reorder point and quantity; the low-stock report lists the shortfall by supplier.
Inventory
Purchase orders and receiving
Orders to suppliers, goods received notes and supplier bills, with approval over a threshold.
Purchases
Stock counts with variance
Count sheets by store; the variance posts as a reasoned adjustment.
Inventory
Batches and expiry
Dated goods carry a batch and an expiry date, and the expiring report buckets them at 30, 60 and 90 days.
Inventory
Pack sizes
Piece, dozen, outer, carton, bale and bag sizes are set up as units so a carton bought is pieces sold.
Inventory
Customers & money
Customers on account
Trusted customers buy on credit against a limit, with a statement and an aged balance — the deni book, kept properly.
CRM
Price lists
Retail, wholesale, staff and contractor prices; the customer's list prices the sale.
Sales
Daily sales and margin
Sales by day, payment method, cashier and top product, with cost and gross margin per item.
Reports
Before you log in
What is already there on day one
Enquiry pipeline5
- Enquiry
- Requirements confirmed
- Quotation sent
- Order placed
- Lost
Catalogue structure35
- Food & groceries — Flour & grains · Sugar, salt & cooking oil · Dairy & bread · Snacks & confectionery · Fresh produce
- Beverages — Soft drinks & water · Tea, coffee & cocoa · Juice
- Household & cleaning
- Personal care & beauty
- Baby products
- Hardware & building — Cement & aggregates · Steel & roofing · Plumbing · Electricals · Paints · Tools & fasteners
- Agrovet — Seeds · Fertilisers · Crop protection · Animal feeds · Veterinary products
- Fashion & footwear — Ladies · Men · Kids · Shoes · Bags & accessories
- Electronics & accessories
- Stationery & books
- Airtime & services
Ledger accounts added to the Kenyan chart8
- 1115Till Float
- 1140M-Pesa Till Clearing
- 1145Card Clearing
- 4410Till Over / Short
- 5520Shrinkage & Write-offs
- 2420Customer Deposits & Lay-by
- 6610M-Pesa & Card Charges
- 6250Packaging & Carrier Bags
Roles, ready to hand out4
- CashierThe till and their own sessions. Nothing else.
- SupervisorTills, sales, customers and stock — counts, transfers and receiving.
- Stock controllerProducts, receiving, counts, transfers and purchase requests.
- AccountantThe books, supplier bills and reports. Looks at the till, never sells on it.
On top of Owner, Administrator, Manager, Staff and Viewer.
Board: Shop routines
The opening, closing and weekly jobs that keep a shop honest — counts, price checks, banking, expiry pulls.
- To do
- Doing
- Done
- Missed
Columns: Owner · Due · How often · Notes
Fields your trade needs on the record4
- Product
- Shelf / aisle · PCPB / VMD registration no. · Pack size
- Customer record
- Loyalty card no.
Automation rules9
- Check the Z-report when a till closesOn
- Alert the owner when a PO needs approvalOn
- Send the approved PO to the supplierOn
- Check the delivery against the POOn
- Schedule the supplier paymentOn
- SMS reminder on the first day lateReady
- Thank the customer for payingReady
- Review every voided invoiceOn
- Approve staff expense claimsOn
Internal alerts and tasks start switched on. Anything that messages your customers waits until you have connected SMS or WhatsApp and read the wording.
Units, price lists, stores, departments
- Price lists
- Wholesale · Contractor / fundi · Institution · Staff
- Units added
- Packet · Outer (12) · Bale · Crate (24) · Bag 50 kg · Bag 90 kg · Jerrican 20 L · Foot
- Stores
- Main Store · Shop floor · Back store
- Departments
- Shop Floor · Stores & Receiving
Wording on your documents
- pos receipt
- Thank you for shopping with us. Goods once sold are returnable within 7 days with this receipt, unused and in original packaging.
- invoice
- Account customers: payment is due within the agreed terms. Pay by M-Pesa or bank transfer quoting the invoice number.
A starting point — every word is editable under Settings → Print templates.
The numbers this trade runs on
Reports that are already wired
Daily sales by tender
Counter sales by day, payment method and cashier.
Gross margin by item
(Sales − cost) ÷ sales for every product sold.
Top movers
The fastest-selling items by quantity and value.
Dead stock
Stock on hand with no sales in the period — cash sitting on the shelf.
Low stock
Everything at or below its reorder point, with the shortfall.
Expiring batches
Dated stock bucketed at 30, 60 and 90 days to expiry.
Customer credit outstanding
Account customers by how late they are.
Start with the Retail shop & POS pack.
First month free · no card needed · everything above is there when you log in.